iTech Xpress · Covina, CA

Frequently Asked Questions

948 E Arrow Hwy · Covina, CA 91724

Professional Windows and MacBook computer repair services at iTech Xpress in Covina, CAYour local repair shop
Frequently Asked Questions

Frequently Asked Questions

A Frequently Asked Questions section answers common questions about a topic in one place, helping readers find key information quickly. Its answers should be clear, concise, and accurate, with each question addressing a distinct point and any important limitations or next steps stated directly.

Frequently Asked Questions

Find answers to common questions about our repair services, pricing, turnaround times, and warranties. If you need further assistance, our team at iTech Xpress is always happy to help!

What devices does iTech Xpress repair?

iTech Xpress provides repair services for a wide range of devices, including iPhones, Samsung phones, tablets, Windows computers, MacBooks, and gaming consoles such as PlayStation, Xbox, and Nintendo Switch. Services may include screen and battery replacement, charging port repair, hardware diagnostics, software troubleshooting, and data recovery. Contact our team to confirm service availability for your specific device and issue.

How much does a repair cost?

Repair costs depend on your device model, the type of damage, the parts required, and the complexity of the repair. We provide diagnostic assessments and explain the available repair options before starting any work. Phone and tablet diagnostics cost $35, while computer and gaming console diagnostics cost $50. The diagnostic fee is credited toward the final repair cost. Please contact us or visit our Covina store for an estimate.

How long does a device repair take?

Many common repairs can be completed the same day, depending on the device, the nature of the problem, parts availability, and our current workload. More complex repairs, including motherboard repairs and data recovery, may require additional time. We recommend contacting us before your visit to check availability and get an estimated turnaround time.

Are repairs covered by a warranty, and will my data be safe?

Repair warranty coverage depends on the service performed and the applicable warranty terms. Please ask our team to confirm the coverage for your specific repair. We also recommend backing up your device before service whenever possible, as data loss can occur during certain hardware or software repairs. If recovering important files is your priority, let our technicians know before work begins so they can assess the available options.